Refund policy

Any unopened and unused items can be returned within 30 days for a full refund. They will need to be returned in original packaging and product packaging must be immaculate for re-sale.

 

Our Returns Address is:

Returns Dept, Marine Scene, Unit 5, South Cornelly Industrial Estate, Porthcawl Road, South Cornelly, Bridgend, CF33 4RE

Defective or Faulty Products

If you believe that the products you have purchased are defective or an error has been made on our part, please ring our customer services as soon as possible on 01656 671822 to make them aware of the return. When sending the package back to us, please provide us with a description of the fault to aid our inspection team more quickly with the diagnosis of the problem/defect.

In order for your return to be processed quickly it must contain a returns form which can be printed out above:

Please note that all cancelled orders will be subject to a 25% handling, administration and re-stocking charge. 

We will be happy to either replace the product or offer a refund for the value of the goods returned upon receipt and inspection of the items.